Hello, I am Louise.

You are likely reading this late, phone turned down low, hoping the next twenty minutes hold. That is exactly where I spend most of my professional life.

My name is Louise Watling. I have worked in private homes as a baby sleep specialist since 1996. I am still doing it now. Not advising from a distance. In the room, overnight, alongside the family.

I have never needed a website, a social media account, or a marketing campaign. My diary has stayed full through referrals from families I had already worked with. That chain has been unbroken for nearly 30 years.

The families who hired me could afford any level of support they wanted. Paediatric consultants. Premium agencies. Whatever they decided they needed. They kept choosing me. Many asked me to sign non-disclosure agreements. I have worked in private homes in the UK, the USA, the Middle East, the Caribbean, France, Switzerland, Spain, Italy, and Southern Africa.

I am telling you this not to impress you. I am telling you because if you are wondering whether the approach in the Calm First guides actually works, the most direct answer I can give is this: the families who hired me at the highest private rates, who could have ended the arrangement the following night if the results were not there, kept asking me back. Year after year. Country after country.

What that has looked like in practice

For ten years I held a single ROTA position with one UHNW family. Three children. Homes in Paris, Beirut, Namibia, and Switzerland, and time on their private yacht. I maintained consistent routines and care across countries, time zones, and entirely different environments for a decade. Families in that position do not keep the same person for ten years out of sentiment. They keep them because the results are reliable every single night.

Before that position I worked with premature twins, a boy and a girl, in London for three years from when they were seven months old. Over the years I have worked with twins more than once. I am currently working with newborn twins in Worcestershire. Twins represent the most demanding version of what I do. Consistent results across multiple twin placements says something specific about what a practitioner actually knows.

I am Cotswolds-based. I am still taking private contracts now.

I am also a mum of two

In January 2016, after nearly ten years of being the person families called through the night, I became the one making those calls. My son Louis was born that January. My daughter Eleanore arrived in December 2018.

I already knew the method. What I had not known was what it feels like to be so tired that your thinking becomes unreliable. To have all the knowledge in the world and still find yourself sitting on the bedroom floor at 3am with no idea what to try next. To feel the specific weight of something not working when you are too exhausted to work out why.

Every word in these guides carries both sides of that door.

What I actually do

I work in the home. Day and night, depending on what the family needs. I have sat at 3am in every kind of household, with every kind of baby, at every stage from newborn through to toddler. I do not advise remotely. I am present, watching, adjusting, working through each night alongside the
family.

The core of my work has always been the same. Instilling the right routine for this specific baby at this specific stage. Understanding what is developmentally happening and responding to it with precision rather than panic. And teaching parents how to carry that approach forward so they do not
need me in the room every night.

That teaching element is what Calm First is built on. The knowledge I pass to families in private homes, structured as a staged guide you can use without me being present.

What most families are dealing with when I arrive

Most nights start the same way. A mum is exhausted, she has tried a lot of different advice, and she feels unsure what to do next.

The baby is being picked up at every noise. Nights are bright and busy. Feeding and settling are tangled together. The whole night has turned into a cycle of escalation and switching.

The problem is usually not effort.

It is a lack of calm order.

My approach

Calm first. Then a simple order. Then stop changing things.

That is the foundation of everything I do.

When nights are chaotic, I do not start with perfect routines or exact timings. I start with what changes the night fastest: lowering stimulation, regulating before deciding, and finding one calm order you can repeat.

A calm plan reduces over-handling. Less over-handling reduces escalation. That is where improvement starts.

I ignore exact timings, comparison charts, and the pressure to create a "perfect routine" immediately. Babies are not robots. Every baby is different. Every home is different. There isn't one generic solution.

Why Calm First exists now

I am still taking private contracts. That has not changed.

But after nearly 30 years I made a decision. The knowledge I carry into those private homes should not be limited to families who can afford a live-in specialist. The method works. It has worked across cultures, time zones, and every kind of family I have encountered. There is no reason it should stay behind a private hire fee.

Calm First is the first time I have made this knowledge publicly available. The same staged approach. The same understanding of each developmental window. The same specific guidance I give at 3am in someone's home, structured so you can use it without me being there.

What I do not do

I do not use cry it out with newborns. I do not leave very young babies to "self soothe". I do not push rigid schedules in the early weeks.

Newborns need support to regulate. A calm, predictable rhythm that fits their baby and their home. Not a training programme.

"Gentle" isn't a label. It is how the night feels. Calm, present support that reduces escalation. Low input. Slow hands. Steady repetition. Responding to needs without turning the night into an experiment.

Where my guidance stops

I do not diagnose.

If there are medical concerns, reflux symptoms, breathing concerns, weight gain concerns, feeding issues, or anything that feels clinically worrying, I will always direct families to their GP or health visitor alongside what we are doing.

I am the calm pair of hands at 3am. I am not a clinician. Knowing where my guidance stops is part of what makes it safe.

Ready when you are.

Answer 8 short questions and I will tell you exactly what stage your baby is in, and what to do tonight.

FIND MY BABY'S STAGE IN 2 MINUTES →

2 minutes. Completely free. No card required.

BA Hons Childhood Studies | In-house nanny and baby sleep specialist |

25 years in private homes across four continents | 100+ families